FAQ

LOCAL PICKUP

If you live in or near the Austin area, local pickup and drop off is available! Reach out to me at [email protected] to coordinate! 

SHIPPING TIME

Most orders ship within a few days but please allow up to 10 days for processing. Normally, packages take 5-10 business days from shipping date to arrive at the destination.

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RETURNS

Unfortunately, I cannot accommodate refunds or exchanges. However, if there is a problem with your order arriving damaged or incorrect please contact me to sort it out. 

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CUSTOMS FEES

Some international orders may be subject to customs fees. Any additional shipping and customs fees incurred are the sole responsibility of the recipient.

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PACKAGE LIABILITY

I hold no responsibility for lost/stolen packages once they have been passed into the hands of postal services.